- 1. Open "ACLEDA mobile" app
- 2. Select "TRANSFERS" menu
|
 |
| 3. Use Touch ID, Facial, or enter PIN to login |
 |
| 4. Select "LOCAL TRANSFER TO OTHER BANKS" |
 |
| 5. Choose "OTHER BAKONG SERVICES" |
 |
- 6. Choose "Restore access"
- The Bakong app will open on your phone. If you don't have Bakong app, please install it.
|
 |
- 7.1 Select your language
- 7.2 Choose "Next"
|
 |
| 8. Choose "Restore access" |
 |
9. Select "Restore by QR code"
- Restore by QR code: Means you have "QR code" and "password" recovery
- Forgot password or QR code: Please come to ACLEDA Bank to restore account
|
 |
| 10. Select "ACLEDA Bank Plc." |
 |
| 11. Choose "OK" |
 |
| 12. Scan your QR recovery that you saved |
 |
- 13.1 Enter password recovery
- 13.2 Choose "Next"
|
 |
| 14. Enter your new PIN code |
 |
| 15. Confirm your new PIN code |
|
| 16. Now you can use your account in Bakong app. |
 |
