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navigate_nextSecurity Tipsnavigate_nextACLEDA Internet Banking
Security Tips | ACLEDA Internet Banking
- Never use unprotected computers at public places or use internet connection or Wi-Fi in an internet cafe, a library, a shop, a restaurant or an airport, etc. to avoid your account number and password from being stolen by video or the monitoring of your keyboard strokes.
- Never keep your password and credit/debit card(s) together. You have to change your password frequently.
- Do not store your password in any objects, in written or electronic form. It should be memorized for convenient use.
- Never leave the computer unattended when being on the ACLEDA Internet Banking in a public place.
- Please keep your Hard/Soft Token in a safe place. Hard/Soft Token is a tool or an application installed on your smart phone that is used to generate One Time Password (OTP) for using with ACLEDA Internet Banking.
- Never reply to every E-mail/phone/SMS asking for your account number, password or PIN.
- Never give remote access to [your] computer or online bank accounts.
- Do not open unidentified programs, links or e-mails.
- Log on to ACLEDA Internet Banking through ACLEDA Bank's website by typing the URL (www.acledabank.com.kh) into the address bar and not by clicking a link from other websites or an e-mail arrived in your inbox.
- Before using ACLEDA Internet Banking, verify the domain name (website's address) displayed to avoid spoof websites.
- Log off, clear history or catch, and close your browser when you have finished using ACLEDA Internet Banking.
- Please make sure that the computer used for ACLEDA Internet Banking is secure and reliable; update anti-virus software regularly and download patches timely.
- Please do not enter your account number, password or other personal information at unidentified websites to prevent them from being stolen by phishing sites.
- Please do not disclose your password or PIN and registered account number or any personal identification information to anyone and have your password changed on an irregular basis.
- Please do not use your birthday, mobile phone number, account number or regular numbers as PIN or password.
- Please remember that ACLEDA Bank will never contact you directly to ask you to disclose your PIN or password information.
- Be careful about the website you are browsing. If it does not sound authentic, do not download anything from it.
- Please check your computer or device using with ACLEDA Internet Banking frequently. If you found an unknown program or file, please remove or delete it immediately as it may contain viruses.
- If you have any problems or have found any unidentified website or e-mail, please kindly contact us via inquiry@acledabank.com.kh or phone +855 (0)23 994 444, +855 (0)15 999 233.
