
Zero Tolerance Statement
The Bank develops and adopts an industry-wide set of customer protection principles and its credit related staffs are regularly trained on how to make credit assessment, debt collection, code of conduct, lending guidelines, E&S impacts assessment and the mandatory course on responsible lending, etc.

The scammers published infected applications on websites that resemble the official application stores, so scammers often ask users to download from their websites (unknown publisher).
Therefore, to avoid this scam, please immediately remove those unknown publisher applications from your phone and do not make any payment transaction with those applications. On the other hand, please Deny or Uninstall if any application is required to have full control of your device.

DON'T click any links or respond if you receive an urgent request for your personal information to unlock your account, verify your identity, or confirm account details.
Please read the article on personal security knowledge/awareness on how to avoid and prevent these phishing scams: https://www.acledabank.com.kh/kh/eng/security_tip_phishing


ACLEDA Bank denies this advertisement and confirm no affiliation with PAYEER or any cooperation in payments or trading in cryptocurrencies.
Please be careful with all these transactions and activities to avoid falling into deception, investment, or trading in unsafe financial instruments, which may lead to losses or damage.

ANNOUNCEMENT
ACLEDA Bank Plc. would like to inform all customers and the public that the Bank serves the customers and public through ACLEDA mobile, ATM machine and the Bank's counters only.
The Bank has no deposit collection or loan repayment services through Credit Officer or any employee. The customers and public shall be prudent and avoid from being cheated by some cheaters and report to relevant competent authorities in case of need.
Please kindly use digital and self service banking through mobile (ACLEDA mobile) 24 hours / 7 days for keeping safe.
If costumers and/or public have any doubt, please contact to Call Centre (24 hours per day and 7 days per week) through phone number: 023 994 444 or 015 999 233. Thanks!


