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navigate_nextSecurity Tipsnavigate_nextACLEDA mobile
Security Tips | ACLEDA mobile
- Do not record PIN on any object but memorize it for convenient use.
- Do not let your PIN to be known or seen when using it; make sure that no one watches while entering this PIN.
- Do not connect or download application/program from unknown sources.
- Always check mobile phone. If any unknown application is found, immediately close and delete it in order to avoid virus or hacker, and/or take it to the phone service center.
- Do not leave mobile phone unattended and unlocked.
- Log off the ACLEDA mobile application after completing transaction.
- Change your PIN frequently.
- If you forget PIN or enter the incorrect PIN 3 times, your ACLEDA mobile will be locked, please press on "Forgot PIN" menu to reset your new PIN. In this case, please do not delete ACLEDA mobile, otherwise you will not be able to self-reset a new PIN. So please come to the bank to create your new PIN.
- You have to keep your registered phone at a safe place. If that phone is lost or damaged, please inform the Bank to block account or technically take action to prevent transaction fraud.
- In the case you sell or give your phone to another person, please delete the ACLEDA mobile application from it.
- Please do not share your PIN/OTP to someone! ACLEDA Bank staff will never call you asking for PIN/OTP or doing any transactions.
