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navigate_nextSecurity Tipsnavigate_nextACLEDA mobile
Security Tips | ACLEDA mobile
Please do not share your sensitive information and protect yourself from unauthorized access to your accounts and applications!
Dear valued customers and the public! With the significant increase in online activities and the use of electronic devices, it's important to be aware of potential risks such as scams and fraud.
To protect yourself, it is essential to follow important safety tips for good cyber hygiene below:
Keep Your PIN Safe
- Memorize it: Don't write it down!
- Keep it private: No peeking when you enter your PIN.
- Change it regularly: Pick something hard to guess (not birthdays!).
Protect Your Phone
- Download wisely: Avoid unknown apps.
- Keep it clean: Check for suspicious apps and delete them.
- Lock it up: Don't leave your phone unlocked and unattended.
- Log out always: End your ACLEDA mobile session after each use.
In Case of Trouble
- Forgot PIN? Use "Forgot PIN" to reset. Don't delete the app!
- Lost or damaged phone? Contact ACLEDA to block your account.
- Selling your phone? Delete the ACLEDA mobile app first.
Stop Scammers
- Never share PIN/OTP: ACLEDA Bank won't ask for them.
- Secure your phone: Use a passcode, Face ID, or fingerprint.
- Store sensitive info elsewhere: Don't keep ID, passport, or card details on your phone.
- Use Face ID or Fingerprint: It adds an extra layer of protection for logging in and transactions.
