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ACLEDA Mastercard Card
ACLEDA Mastercard Card is a secure tool in payment via Internet/POS and cash withdrawal via ATM worldwide.
ACLEDA Mastercard Card is a secure card which designed with the high-end layer of security recognized by the Payment Card Industry Data Security Standard (PCI DSS), and provide security for customers using their banking services.
You can conveniently use ACLEDA Mastercard Card to make withdrawals through any ATM and payments via any POS throughout Cambodia and around the world where the Mastercard's logo is displayed.
"ACLEDA Mastercard Card is added the most secure technology (Mastercard SecureCode) by requiring to enter One Time Password (OTP) [1] that is sent to your registered mobile phone number via SMS [2] (it also can be used with Soft Token [3] or Hard Token [4]) when making online payments (e-commerce)."
ACLEDA Mastercard Card has two types:
- ACLEDA Mastercard Credit Card
You can make withdrawals or pay for goods/services up to the existing credit line or up to the credit limit set by ACLEDA Bank. - ACLEDA Mastercard Debit Card
All operations via this card are debited from owner's account at ACLEDA Bank.
How to Apply
- Please simply go to ACLEDA Bank's branch near you and bring the requirement documents (for credit card)
- Complete the form provided by the bank staff or can be downloaded from here
- Or you can apply via this application form
Benefits
- Making payments via POS terminals at any supermarkets, hotels, companies etc. in Cambodia or abroad where the Mastercard logo is displayed.
- Pay for goods or services conveniently and the interest is not charged (for credit card) if you pay back to the Bank by the due date.
- Making withdrawals quickly via all ATMs where the Mastercard logo is displayed throughout Cambodia and around the world anytime.
- Conveniently pay for goods or services, booking air tickets or hotels rooms etc., over the internet.
- Transfer up to US$2,500 per day via ATM (Mastercard MoneySend) to other banks' Mastercard cards worldwide.
- Safety and convenience by not having to carry money.
- Possibility of operating transactions anywhere worldwide with valuable consumer protections under the law.
- Efficiency time and safety for cash management and settlements.
More Benefits of ACLEDA Mastercard World
Travel Insurance
- Get two round-trips insurance per year with up to 15 days of each trip and other more benefits from our partner, Forte Insurance.
- To get this benefit, customer have to send passport, air ticket and telephone number to samayta@forteinsurance.com within three working days before departure. For more information, please contact: +855 78 555 223
Features
- Letter printed on the card is embossed letter.
- Having a 16 digits card number.
- Having logos of ACLEDA Bank and Mastercard.
- Having a consumer name in English.
- Having a valid date.
- Load with latest technology based on the EMV Chip in the front and magnetic stripe on its back to provide stronger security and any faking protection.
Currency
Currency type is available in US dollar. If you make withdrawal or payment via ACLEDA Mastercard Card in other currency, the system will convert it automatically based on the Mastercard's exchange rates at the time of settlement.
Requirements (for Credit Card)
- Be a majority;
- Have identity card, passport, family book, or any valid documents;
- Have a permanent address in Cambodia;
- Have any collateral (land, building, deposit account, or guarantee letter etc.);
- Have a proper work, salary or any sufficient income and good reputation or good credit payment history and guarantor; if not having any collateral.
Fee
Effective from February 1, 2023
Fee per card (USD) | Standard | Gold | World |
---|---|---|---|
Issuing | Free | Free | Free |
Annual fee | |||
Debit card | 6 | 66 | 250 (i) |
Credit card | 12 (i) | 24 (i) | 250 (i) |
Withdrawal via ACLEDA ATM in Cambodia | |||
Debit card | Free | Free (ii) | Free (ii) |
Credit card | 1 | 2 | 3 |
Generate Virtual Card | Free | Free | Free |
Top up via ACLEDA ATM | Free | Free | Free |
Transfer within ACLEDA Bank via ACLEDA ATM in Cambodia | |||
Debit card | Free | Free | Free |
Credit card | N/A | N/A | N/A |
Transfer via ACLEDA ATM to other bank's Mastercard worldwide | 4.50 | 4.50 | 4.50 |
Withdrawal via ACLEDA ATM in Laos | 2 (iii) | 2 (iii) | 2 (iii) |
Withdrawal via other bank's ATM in Cambodia | 4 | 4 | 4 |
Withdrawal via other bank's ATM overseas | 4+1% | 4+1% | 4+1% |
Card replacement (damage/lost before expired date) | 6 | 6 | 6 |
i. Including SMS alert of card transactions.
ii. Charge 0.1% on surplus amount greater than US$10,000
iii. Charge US$4 for cash withdrawal via ACLEDA ATM in Lao with amount greater than US$6,000 (classic debit card), amound greater than US$10,000 (gold, platinum, or world debit card) and US$1,500 (credit card).
Transaction Limit
Effective from February 1, 2023
Limitation per day | Standard | Gold | World |
---|---|---|---|
Transactions via ATM, POS, and e-commerce | 25 | 25 | 25 |
Cash withdrawal from ACLEDA ATM in Cambodia | |||
Debit card | USD10,000 | USD30,000 | USD50,000 |
Credit card | USD1,500 | USD5,000 | USD10,000 |
Cash withdrawal from ACLEDA ATM in Laos (I) | |||
Debit card | USD10,000 | USD30,000 | USD50,000 |
Credit card | USD1,500 | USD5,000 | USD10,000 |
Cash withdrawal from other bank's ATM in Cambodia or overseas (II) | |||
Debit card | USD10,000 | USD30,000 | USD50,000 |
Credit card | USD1,500 | USD5,000 | USD10,000 |
Generate Virtual Card | USD5,000 | USD5,000 | USD5,000 |
Top up via ACLEDA ATM | Unlimited | Unlimited | Unlimited |
Transfer within ACLEDA Bank via ACLEDA ATM in Cambodia | |||
Debit card | USD2,500 or equivalent | USD2,500 or equivalent | USD2,500 or equivalent |
Credit card | N/A | N/A | N/A |
Transfer via ACLEDA ATM to other bank's Mastercard worldwide | USD2,500 | USD2,500 | USD2,500 |
Payment via ACLEDA POS or Other bank's POS in Cambodia or overseas | |||
Debit card | USD10,000 | USD30,000 | USD50,000 |
Credit card | USD4,000 | USD10,000 | USD20,000 |
Payment via e-commerce | |||
Debit card | USD10,000 | USD30,000 | USD50,000 |
Credit card | USD4,000 | USD10,000 | USD20,000 |
I. The currency in ACLEDA ATM in Laos is only available in Lao Kip. So the system will convert it automatically.
II. According to other bank's policy.
- One Time Password (OTP): It is a password used for only one transaction and will be expired within 60 seconds. It does not require to remember. This OTP is required to enter when making online payments with websites that have the sign "Mastercard SecureCode".
- SMS Token: OTP is generated and sent to your registered mobile phone number. So please contact the Bank to update your phone number if any change.
- Soft Token: It is an application installed on your smart phone when registering and it is used to generate OTP in your phone.
- Hard Token: It is a tool used to generate and display OTP.