Products & ServicesCards ACLEDA Mastercard Card

ACLEDA Mastercard Card


Credit	Debit	Credit Gold	Debit Gold	Credit World	Debit World

ACLEDA Mastercard Card is a secure tool in payment via Internet/POS and cash withdrawal via ATM worldwide.

ACLEDA Mastercard Card is a secure card which designed with the high-end layer of security recognized by the Payment Card Industry Data Security Standard (PCI DSS), and provide security for customers using their banking services.

You can conveniently use ACLEDA Mastercard Card to make withdrawals through any ATM and payments via any POS throughout Cambodia and around the world where the Mastercard's logo is displayed.

"ACLEDA Mastercard Card is added the most secure technology (Mastercard SecureCode) by requiring to enter One Time Password (OTP)^[1] that is sent to your registered mobile phone number via SMS^[2] (it also can be used with Soft Token^[3] or Hard Token^[4]) when making online payments (e-commerce)."

ACLEDA Mastercard Card has two types:

ACLEDA Mastercard Credit Card
You can make withdrawals or pay for goods/services up to the existing credit line or up to the credit limit set by ACLEDA Bank.
ACLEDA Mastercard Debit Card
All operations via this card are debited from owner's account at ACLEDA Bank.

How to Apply

Please simply go to ACLEDA Bank's branch near you and bring the requirement documents (for credit card)
Complete the form provided by the bank staff or can be downloaded from here
Or you can apply via this application form

Benefits

Making payments via POS terminals at any supermarkets, hotels, companies etc. in Cambodia or abroad where the Mastercard logo is displayed.
Pay for goods or services conveniently and the interest is not charged (for credit card) if you pay back to the Bank by the due date.
Making withdrawals quickly via all ATMs where the Mastercard logo is displayed throughout Cambodia and around the world anytime.
Conveniently pay for goods or services, booking air tickets or hotels rooms etc., over the internet.
Transfer up to US$2,500 per day via ATM (Mastercard MoneySend) to other banks' Mastercard cards worldwide.
Safety and convenience by not having to carry money.
Possibility of operating transactions anywhere worldwide with valuable consumer protections under the law.
Efficiency time and safety for cash management and settlements.

For credit card, not charge the interest (pay for goods/services) until the 12th day of each month if you pay back to the Bank before this due date. In contrast, interest rate on the balance will be charged from the payment date onwards.

More Benefits of ACLEDA Mastercard World

INSURANCE
LOUNGE
PRIORITY
WITHDRAWAL
PAYMENT

Travel Insurance

Get two round-trips insurance per year with up to 15 days of each trip and other more benefits from our partner, Forte Insurance.
To get this benefit, customer have to send passport, air ticket and telephone number to samayta@forteinsurance.com within three working days before departure. For more information, please contact: +855 78 555 223

Airport Lounge

Free admission to the Airport Lounge at more than a thousand international airports worldwide (two times per year).
To find the locations of this Airport Lounge, you can use the LoungeKey app, which is available for download from App Store (iOS) or Play Store (Android) or access via LoungeKey's website: airport.mastercard.com
Please click here for the registration guideline of LoungeKey's App and Web.

Priority Service and Special Consulting

You will get priority service at ACLEDA Bank, without waiting in a queue, just show your Mastercard Debit/Credit World.
Receive travel advice and consulting services from ACLEDA Bank.

Bigger Cash Withdrawal

You can use ACLEDA Mastercard World to withdraw money per day from:

ACLEDA ATM:

Debit Card: US$50,000
Credit Card: US$10,000

Other Bank ATM in Cambodia and Overseas*:

Debit Card: US$30,000
Credit Card: US$10,000

* According to other bank's policy.

You can use ACLEDA Mastercard World to make payments via POS or e-commerce in Cambodia and overseas per day:

Debit Card: US$30,000
Credit Card: US$20,000

Features

Letter printed on the card is embossed letter.
Having a 16 digits card number.
Having logos of ACLEDA Bank and Mastercard.
Having a consumer name in English.
Having a valid date.
Load with latest technology based on the EMV Chip in the front and magnetic stripe on its back to provide stronger security and any faking protection.

Currency

Currency type is available in US dollar. If you make withdrawal or payment via ACLEDA Mastercard Card in other currency, the system will convert it automatically based on the Mastercard's exchange rates at the time of settlement.

Requirements (for Credit Card)

INDIVIDUAL
CORPORATE

Be a majority;
Have identity card, passport, family book, or any valid documents;
Have a permanent address in Cambodia;
Have any collateral (land, building, deposit account, or guarantee letter etc.);
Have a proper work, salary or any sufficient income and good reputation or good credit payment history and guarantor; if not having any collateral.

Fee

Effective from February 1, 2023

Fee per card (USD)	Standard	Gold	World
Issuing	Free	Free	Free
Annual fee
Debit card	6	66	250⁽ⁱ⁾
Credit card	12⁽ⁱ⁾	24⁽ⁱ⁾	250⁽ⁱ⁾
Withdrawal via ACLEDA ATM in Cambodia
Debit card	Free	Free⁽ⁱⁱ⁾	Free⁽ⁱⁱ⁾
Credit card	1	2	3
Generate Virtual Card	Free	Free	Free
Top up via ACLEDA ATM	Free	Free	Free
Transfer within ACLEDA Bank via ACLEDA ATM in Cambodia
Debit card	Free	Free	Free
Credit card	N/A	N/A	N/A
Transfer via ACLEDA ATM to other bank's Mastercard worldwide	4.50	4.50	4.50
Withdrawal via ACLEDA ATM in Laos	2⁽ⁱⁱⁱ⁾	2⁽ⁱⁱⁱ⁾	2⁽ⁱⁱⁱ⁾
Withdrawal via other bank's ATM in Cambodia	4	4	4
Withdrawal via other bank's ATM overseas	4+1%	4+1%	4+1%
Card replacement (damage/lost before expired date)	6	6	6

i. Including SMS alert of card transactions.
ii. Charge 0.1% on surplus amount greater than US$10,000
iii. Charge US$4 for cash withdrawal via ACLEDA ATM in Lao with amount greater than US$6,000 (classic debit card), amound greater than US$10,000 (gold, platinum, or world debit card) and US$1,500 (credit card).

Fees in our website are quoted for indication purpose only and subject to variation. Please contact our nearest branch or our Call Center for our services requirements and more information.

Transaction Limit

Effective from February 1, 2023

Limitation per day	Standard	Gold	World
Transactions via ATM, POS, and e-commerce	25	25	25
Cash withdrawal from ACLEDA ATM in Cambodia
Debit card	USD10,000	USD30,000	USD50,000
Credit card	USD1,500	USD5,000	USD10,000
Cash withdrawal from ACLEDA ATM in Laos^(I)
Debit card	USD10,000	USD30,000	USD50,000
Credit card	USD1,500	USD5,000	USD10,000
Cash withdrawal from other bank's ATM in Cambodia or overseas^(II)
Debit card	USD10,000	USD30,000	USD50,000
Credit card	USD1,500	USD5,000	USD10,000
Generate Virtual Card	USD5,000	USD5,000	USD5,000
Top up via ACLEDA ATM	Unlimited	Unlimited	Unlimited
Transfer within ACLEDA Bank via ACLEDA ATM in Cambodia
Debit card	USD2,500 or equivalent	USD2,500 or equivalent	USD2,500 or equivalent
Credit card	N/A	N/A	N/A
Transfer via ACLEDA ATM to other bank's Mastercard worldwide	USD2,500	USD2,500	USD2,500
Payment via ACLEDA POS or Other bank's POS in Cambodia or overseas
Debit card	USD10,000	USD30,000	USD50,000
Credit card	USD4,000	USD10,000	USD20,000
Payment via e-commerce
Debit card	USD10,000	USD30,000	USD50,000
Credit card	USD4,000	USD10,000	USD20,000

I. The currency in ACLEDA ATM in Laos is only available in Lao Kip. So the system will convert it automatically.
II. According to other bank's policy.

The transaction limits in our website are quoted for indication purpose only and subject to variation. Please contact our nearest branch or our Call Center for our services requirements and more information.

Note:

One Time Password (OTP): It is a password used for only one transaction and will be expired within 60 seconds. It does not require to remember. This OTP is required to enter when making online payments with websites that have the sign "Mastercard SecureCode".
SMS Token: OTP is generated and sent to your registered mobile phone number. So please contact the Bank to update your phone number if any change.
Soft Token: It is an application installed on your smart phone when registering and it is used to generate OTP in your phone.
Hard Token: It is a tool used to generate and display OTP.